This page explains what information we collect when you use this booking service, how we use it, and your rights regarding that data.
When you submit a booking enquiry or contact form, we collect personal details you provide: your name, email address, phone number, travel dates, and pick-up location. This information allows us to forward your request to local rental companies and respond to your questions. We do not store credit card details; payment processing is handled by secure third-party gateways that comply with PCI DSS standards.
Your personal information serves three purposes. First, we send your enquiry to partner operators so they can prepare a voucher and arrange vehicle handover. Second, we use your email and phone number to confirm booking details, send vouchers, and answer questions. Third, we may send occasional updates about service improvements - you can unsubscribe at any time by replying to any message.
This booking service uses cookies to remember your session and improve site performance. We also employ analytics tools - Google Analytics and similar platforms - to understand which pages visitors view, how long they stay, and which locations interest them most. These tools collect anonymised data: browser type, device category, approximate geographic region. No analytics provider receives your name or contact details.
You can disable cookies in your browser settings. Some features may not work smoothly if cookies are blocked, but basic browsing and form submission remain functional.
Our booking widget and payment gateway are operated by external providers. When you enter information into these tools, their own privacy policies apply alongside ours. We vet partners for security standards but do not control their data handling once information leaves our system. The booking widget may set its own cookies to track availability and pricing.
We share your enquiry details with the local operator assigned to your booking. That company processes your information under its own terms, which appear in your voucher. We do not sell or rent personal data to advertisers or marketing lists. Enquiry records are kept for two years to handle disputes and improve service quality, then deleted.
You can request a copy of the personal information we hold about you, ask us to correct inaccuracies, or delete your data entirely. To exercise these rights, email [email protected] with your name and booking reference if applicable. We respond within fourteen days. If you have concerns about how we handle data, you may contact your national data protection authority.
We review this privacy policy periodically and post changes on this page. Continued use of the booking service after an update means you accept the revised terms. For questions about privacy practices, reach us at [email protected] or call +355 69 240 7311 during business hours.